Effective Date: May 29, 2026
Welcome to Stingrai Inc. (“Stingrai,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website at https://stingrai.io, our PTaaS platform, and related online services (collectively, the “Service”).
Our Privacy Policy explains how we collect, use, and disclose information resulting from your use of the Service. Please review it at https://stingrai.io/privacy-policy.
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy (collectively, the “Agreements”). If you do not agree to the Agreements, you may not use the Service. For questions, contact us at info@stingrai.io.
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Stingrai provides cybersecurity services, including penetration testing, security assessments, adversary simulation, and related professional services, as well as access to our PTaaS platform. Specific deliverables, scope, timelines, and fees for paid professional services are governed by separate statements of work, order forms, or master service agreements executed between Stingrai and the customer.
Information on the Service is provided for general informational purposes and does not constitute legal, regulatory, or security advice. Any engagement for professional services requires a mutually agreed contract.
By creating an account or submitting your contact information through the Service, you agree that we may contact you regarding your account, inquiries, service updates, and, where permitted, newsletters, marketing, or promotional materials.
You may opt out of promotional communications at any time by using the unsubscribe link in our emails or by contacting us at info@stingrai.io.
If you make a purchase through the Service, we may request information such as billing details and payment method information. You represent that you have the legal right to use any payment method provided and that all information you supply is accurate and complete.
We may use third-party payment processors to handle transactions. By submitting payment information, you authorize us to share necessary information with those providers, subject to our Privacy Policy.
We reserve the right to refuse, cancel, or limit orders at our discretion, including in cases of suspected fraud, unauthorized transactions, or violations of these Terms.
Fees for services are as quoted in applicable proposals, order forms, or statements of work. We reserve the right to adjust published fees or platform pricing with reasonable notice. Your continued use of the Service after fee changes take effect constitutes acceptance of the revised fees, unless otherwise agreed in writing.
Refund eligibility for paid services is governed by the applicable contract, proposal, or statement of work. Unless otherwise specified in writing, refunds for eligible contracts will be issued within sixty (60) days of the original purchase.
Any contests, sweepstakes, or promotions made available through the Service may be subject to separate rules. If there is a conflict between promotion rules and these Terms, the promotion rules will govern for that promotion.
The Service may allow you to submit or upload content, including text, files, or other materials (“Content”). You are solely responsible for the legality, accuracy, and appropriateness of Content you submit.
By submitting Content, you represent that you own or have the necessary rights to provide it and grant Stingrai a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, and display such Content solely to operate and provide the Service. Stingrai reserves the right to monitor, remove, or restrict Content that violates these Terms or applicable law.
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
When you create an account, you agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for safeguarding your account credentials and for all activity under your account.
Notify us immediately at info@stingrai.io if you suspect unauthorized access to your account. We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.
The Service and its original content, features, functionality, trademarks, logos, and branding are owned by Stingrai or its licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, or create derivative works from any part of the Service without our prior written consent.
Information shared in connection with professional services may be subject to confidentiality obligations defined in a separate agreement or statement of work. For website use, you agree not to disclose non-public information about Stingrai’s systems, pricing, or security practices obtained through unauthorized access.
The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Stingrai disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure, or that any information provided through the Service will meet your requirements.
To the maximum extent permitted by law, Stingrai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Service.
Except where prohibited by law, Stingrai’s total liability for claims arising out of or relating to the Service shall not exceed the amount you paid to Stingrai for the applicable products or services in the twelve (12) months preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless Stingrai and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Service, your Content, or your violation of these Terms or applicable law.
We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or if we reasonably believe such action is necessary to protect the Service, our users, or third parties.
Upon termination, provisions that by their nature should survive will remain in effect, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law.
Stingrai shall not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including natural disasters, acts of government, labor disputes, internet or utility failures, cyber incidents, or other force majeure events.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree that the courts located in Ontario shall have exclusive jurisdiction over disputes arising from these Terms, except where prohibited by applicable law.
Before initiating formal legal proceedings, the parties agree to attempt in good faith to resolve disputes through direct negotiation. If a dispute cannot be resolved informally within thirty (30) days, either party may pursue remedies available under applicable law.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
These Terms, together with the Privacy Policy and any applicable signed agreement for professional services, constitute the entire agreement between you and Stingrai regarding use of the Service and supersede prior communications on that subject, except where a signed contract expressly provides otherwise.
We may modify these Terms at any time by posting an updated version on this page and revising the effective date above. Material changes may also be communicated through the Service or by email where appropriate.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.
For questions or feedback regarding these Terms, please contact us at info@stingrai.io.